L1 CUSTOMER MANAGEMENT (CLASSROOM & ASYNCHRONOUS)
Full Course Fee before Funding S$ 205.20 (W/GST)
Course Duration (Inclusive of Assessment & E-Learning Hours where applicable) Total Hours :9 Hours
Contact
+65 6713 9939
+65 6745 3018
TM-Enquiries@LifelongLearning.sg
Course Reference Number
TGS-2018500580
Course Overview
The unit covers the basic knowledge and skills required in maintaining good personal grooming and hygiene standards. This also includes improving interaction with customers, clients, as well as providing quality service delivery; contextualized for tray return workers in food shops, canteens and coffee shops.
Learning Outcomes
At the end of the course, the learners will be able to:
- Observe good personal grooming, proper hygiene standards and display of positive image.
- Maintain good interpersonal relationship and proper communication with customers.
- Practise good service delivery.
Who Should Attend
- For new entrants into the environmental services industry.
- Those currently working in the environmental services industry and would like to upgrade their skills.
Course Duration
Total Hours : 9 Hours
- Training Hours: 7 Hours
- Assessment Hours: 1 Hours
- E-Learning Hours: 1 Hours
Mode of Delivery
Lectures, Demonstrations, Practice Sessions & E-Learning
Mode of Training
Full Time/ Part Time
Assessment Method
For this course, you will be assessed based on the following assessment methods.
- Simulated Performance
- Oral Questioning
Entry Requirements
Primary Education
Funding Validity Period
01-Jun-19 To 27-Nov-24
SkillsFuture Credit (SFC) Eligible: Yes
All Singaporeans aged 25 and above can use their S$500 SkillsFuture Credit from the government to pay for the approved skills-related courses.
For more information, visit the SkillsFuture Credit Website (https://www.skillsfuture.sg/credit)
Course Fee & Funding
| No. | Description | Funding | Net Course Fee (w/GST) |
|---|---|---|---|
| 1 | Full Course Fee | NA | S$ 205.20 |
| 2 | SkillsFuture Funding (Baseline) | 50% | S$ 110.20 |
| 3 | SkillsFuture Mid-Career Enhanced Subsidy(SFMCES) | 20% | S$ 72.20 |
| 4 | SkillsFuture Enhanced Training Support for SMEs(SFETSS) | 20% | S$ 72.20 |
-
Note
- 1. The GST payable is calculated based on Full Course Fee before GST
- 2. All course fees shown are inclusive of prevailing GST and subject to changes
- 3. To be eligible for funding, the Candidate must achieve more than 75% attendance & pass the Final Assessment.
- 4. Government funding is applicable to Singaporeans and Permanent Residents only, and is subject to final approval by SkillsFuture Singapore
- 5. For more information on available funding schemes,kindly visit (https://www.ssg.gov.sg/)
Course Schedules
- Course Date(s) 08-Oct-23 to 08-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231008-TGS-2018500580-02
- Training Dates 08 Oct 23
- Assessment Dates 08 Oct 23
- Registration Open Book Now
- Course Date(s) 07-Oct-23 to 07-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 05
- Intake ID 231007-TGS-2018500580-02
- Training Dates 07 Oct 23
- Assessment Dates 07 Oct 23
- Registration Full
- Course Date(s) 11-Oct-23 to 11-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 05
- Intake ID 231011-TGS-2018500580-01
- Training Dates 11 Oct 23
- Assessment Dates 11 Oct 23
- Registration Full
- Course Date(s) 13-Oct-23 to 13-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231013-TGS-2018500580-01
- Training Dates 13 Oct 23
- Assessment Dates 13 Oct 23
- Registration Open Book Now
- Course Date(s) 14-Oct-23 to 14-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 07
- Intake ID 231014-TGS-2018500580-02
- Training Dates 14 Oct 23
- Assessment Dates 14 Oct 23
- Registration Full
- Course Date(s) 15-Oct-23 to 15-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 07
- Intake ID 231015-TGS-2018500580-02
- Training Dates 15 Oct 23
- Assessment Dates 15 Oct 23
- Registration Filling Fast Book Now
- Course Date(s) 16-Oct-23 to 16-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231016-TGS-2018500580-01
- Training Dates 16 Oct 23
- Assessment Dates 16 Oct 23
- Registration Open Book Now
- Course Date(s) 18-Oct-23 to 18-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231018-TGS-2018500580-01
- Training Dates 18 Oct 23
- Assessment Dates 18 Oct 23
- Registration Open Book Now
- Course Date(s) 20-Oct-23 to 20-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231020-TGS-2018500580-01
- Training Dates 20 Oct 23
- Assessment Dates 20 Oct 23
- Registration Open Book Now
- Course Date(s) 21-Oct-23 to 21-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231021-TGS-2018500580-02
- Training Dates 21 Oct 23
- Assessment Dates 21 Oct 23
- Registration Open Book Now
- Course Date(s) 22-Oct-23 to 22-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231022-TGS-2018500580-02
- Training Dates 22 Oct 23
- Assessment Dates 22 Oct 23
- Registration Open Book Now
- Course Date(s) 23-Oct-23 to 23-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231023-TGS-2018500580-01
- Training Dates 23 Oct 23
- Assessment Dates 23 Oct 23
- Registration Open Book Now
- Course Date(s) 25-Oct-23 to 25-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231025-TGS-2018500580-01
- Training Dates 25 Oct 23
- Assessment Dates 25 Oct 23
- Registration Filling Fast Book Now
- Course Date(s) 27-Oct-23 to 27-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231027-TGS-2018500580-01
- Training Dates 27 Oct 23
- Assessment Dates 27 Oct 23
- Registration Open Book Now
- Course Date(s) 28-Oct-23 to 28-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231028-TGS-2018500580-02
- Training Dates 28 Oct 23
- Assessment Dates 28 Oct 23
- Registration Open Book Now
- Course Date(s) 29-Oct-23 to 29-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231029-TGS-2018500580-02
- Training Dates 29 Oct 23
- Assessment Dates 29 Oct 23
- Registration Open Book Now
- Course Date(s) 30-Oct-23 to 30-Oct-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231030-TGS-2018500580-01
- Training Dates 30 Oct 23
- Assessment Dates 30 Oct 23
- Registration Open Book Now
- Course Date(s) 01-Nov-23 to 01-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231101-TGS-2018500580-01
- Training Dates 01 Nov 23
- Assessment Dates 01 Nov 23
- Registration Open Book Now
- Course Date(s) 03-Nov-23 to 03-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231103-TGS-2018500580-01
- Training Dates 03 Nov 23
- Assessment Dates 03 Nov 23
- Registration Open Book Now
- Course Date(s) 04-Nov-23 to 04-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231104-TGS-2018500580-02
- Training Dates 04 Nov 23
- Assessment Dates 04 Nov 23
- Registration Open Book Now
- Course Date(s) 05-Nov-23 to 05-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231105-TGS-2018500580-02
- Training Dates 05 Nov 23
- Assessment Dates 05 Nov 23
- Registration Open Book Now
- Course Date(s) 06-Nov-23 to 06-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231106-TGS-2018500580-01
- Training Dates 06 Nov 23
- Assessment Dates 06 Nov 23
- Registration Open Book Now
- Course Date(s) 08-Nov-23 to 08-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231108-TGS-2018500580-01
- Training Dates 08 Nov 23
- Assessment Dates 08 Nov 23
- Registration Open Book Now
- Course Date(s) 11-Nov-23 to 11-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231111-TGS-2018500580-01
- Training Dates 11 Nov 23
- Assessment Dates 11 Nov 23
- Registration Open Book Now
- Course Date(s) 15-Nov-23 to 15-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231115-TGS-2018500580-01
- Training Dates 15 Nov 23
- Assessment Dates 15 Nov 23
- Registration Open Book Now
- Course Date(s) 18-Nov-23 to 18-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231118-TGS-2018500580-02
- Training Dates 18 Nov 23
- Assessment Dates 18 Nov 23
- Registration Open Book Now
- Course Date(s) 20-Nov-23 to 20-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231120-TGS-2018500580-01
- Training Dates 20 Nov 23
- Assessment Dates 20 Nov 23
- Registration Open Book Now
- Course Date(s) 10-Nov-23 to 10-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231110-TGS-2018500580-01
- Training Dates 10 Nov 23
- Assessment Dates 10 Nov 23
- Registration Open Book Now
- Course Date(s) 22-Nov-23 to 22-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231122-TGS-2018500580-01
- Training Dates 22 Nov 23
- Assessment Dates 22 Nov 23
- Registration Open Book Now
- Course Date(s) 24-Nov-23 to 24-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231124-TGS-2018500580-01
- Training Dates 24 Nov 23
- Assessment Dates 24 Nov 23
- Registration Open Book Now
- Course Date(s) 25-Nov-23 to 25-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231125-TGS-2018500580-02
- Training Dates 25 Nov 23
- Assessment Dates 25 Nov 23
- Registration Open Book Now
- Course Date(s) 27-Nov-23 to 27-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231127-TGS-2018500580-01
- Training Dates 27 Nov 23
- Assessment Dates 27 Nov 23
- Registration Open Book Now
- Course Date(s) 29-Nov-23 to 29-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231129-TGS-2018500580-01
- Training Dates 29 Nov 23
- Assessment Dates 29 Nov 23
- Registration Open Book Now
- Course Date(s) 26-Nov-23 to 26-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231126-TGS-2018500580-02
- Training Dates 26 Nov 23
- Assessment Dates 26 Nov 23
- Registration Open Book Now
- Course Date(s) 19-Nov-23 to 19-Nov-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231119-TGS-2018500580-02
- Training Dates 19 Nov 23
- Assessment Dates 19 Nov 23
- Registration Open Book Now
- Course Date(s) 01-Dec-23 to 01-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231201-TGS-2018500580-01
- Training Dates 01 Dec 23
- Assessment Dates 01 Dec 23
- Registration Open Book Now
- Course Date(s) 02-Dec-23 to 02-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231202-TGS-2018500580-02
- Training Dates 02 Dec 23
- Assessment Dates 02 Dec 23
- Registration Open Book Now
- Course Date(s) 03-Dec-23 to 03-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231203-TGS-2018500580-02
- Training Dates 03 Dec 23
- Assessment Dates 03 Dec 23
- Registration Open Book Now
- Course Date(s) 04-Dec-23 to 04-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231204-TGS-2018500580-01
- Training Dates 04 Dec 23
- Assessment Dates 04 Dec 23
- Registration Open Book Now
- Course Date(s) 06-Dec-23 to 06-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231206-TGS-2018500580-01
- Training Dates 06 Dec 23
- Assessment Dates 06 Dec 23
- Registration Open Book Now
- Course Date(s) 08-Dec-23 to 08-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231208-TGS-2018500580-01
- Training Dates 08 Dec 23
- Assessment Dates 08 Dec 23
- Registration Open Book Now
- Course Date(s) 09-Dec-23 to 09-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231209-TGS-2018500580-02
- Training Dates 09 Dec 23
- Assessment Dates 09 Dec 23
- Registration Open Book Now
- Course Date(s) 10-Dec-23 to 10-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231210-TGS-2018500580-02
- Training Dates 10 Dec 23
- Assessment Dates 10 Dec 23
- Registration Open Book Now
- Course Date(s) 11-Dec-23 to 11-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231211-TGS-2018500580-01
- Training Dates 11 Dec 23
- Assessment Dates 11 Dec 23
- Registration Open Book Now
- Course Date(s) 13-Dec-23 to 13-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231213-TGS-2018500580-01
- Training Dates 13 Dec 23
- Assessment Dates 13 Dec 23
- Registration Open Book Now
- Course Date(s) 15-Dec-23 to 15-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231215-TGS-2018500580-01
- Training Dates 15 Dec 23
- Assessment Dates 15 Dec 23
- Registration Open Book Now
- Course Date(s) 18-Dec-23 to 18-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231218-TGS-2018500580-01
- Training Dates 18 Dec 23
- Assessment Dates 18 Dec 23
- Registration Open Book Now
- Course Date(s) 17-Dec-23 to 17-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231217-TGS-2018500580-02
- Training Dates 17 Dec 23
- Assessment Dates 17 Dec 23
- Registration Open Book Now
- Course Date(s) 16-Dec-23 to 16-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231216-TGS-2018500580-02
- Training Dates 16 Dec 23
- Assessment Dates 16 Dec 23
- Registration Open Book Now
- Course Date(s) 20-Dec-23 to 20-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231220-TGS-2018500580-01
- Training Dates 20 Dec 23
- Assessment Dates 20 Dec 23
- Registration Open Book Now
- Course Date(s) 22-Dec-23 to 22-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231222-TGS-2018500580-01
- Training Dates 22 Dec 23
- Assessment Dates 22 Dec 23
- Registration Open Book Now
- Course Date(s) 23-Dec-23 to 23-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231223-TGS-2018500580-01
- Training Dates 23 Dec 23
- Assessment Dates 23 Dec 23
- Registration Open Book Now
- Course Date(s) 24-Dec-23 to 24-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231224-TGS-2018500580-01
- Training Dates 24 Dec 23
- Assessment Dates 24 Dec 23
- Registration Open Book Now
- Course Date(s) 27-Dec-23 to 27-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231227-TGS-2018500580-01
- Training Dates 27 Dec 23
- Assessment Dates 27 Dec 23
- Registration Open Book Now
- Course Date(s) 29-Dec-23 to 29-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231229-TGS-2018500580-01
- Training Dates 29 Dec 23
- Assessment Dates 29 Dec 23
- Registration Open Book Now
- Course Date(s) 30-Dec-23 to 30-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 06
- Intake ID 231230-TGS-2018500580-01
- Training Dates 30 Dec 23
- Assessment Dates 30 Dec 23
- Registration Open Book Now
- Course Date(s) 31-Dec-23 to 31-Dec-23
- Time 9:00 AM - 4:30 PM
- Location LTC BUILDING A, LEVEL 05
- Intake ID 231231-TGS-2018500580-01
- Training Dates 31 Dec 23
- Assessment Dates 31 Dec 23
- Registration Open Book Now