Course Reference Number

TGS-2018500580

Course Overview

The unit covers the basic knowledge and skills required in maintaining good personal grooming and hygiene standards. This also includes improving interaction with customers, clients, as well as providing quality service delivery; contextualized for tray return workers in food shops, canteens and coffee shops.

Learning Outcomes

At the end of the course, the learners will be able to:

• Observe good personal grooming, proper hygiene standards and display of positive image.
• Maintain good interpersonal relationship and proper communication with customers.
• Practise good service delivery.

Who Should Attend

• For new entrants into the environmental services industry.
• Those currently working in the environmental services industry and would like to upgrade their skills.

Course Duration

Total Hours : 10 Hours

• Training Hours: 7 Hours
• Assessment Hours: 1 Hours
• E-Learning Hours: 2 Hours

Mode of Delivery

Lectures, Demonstrations, Practice Sessions & E-Learning

Mode of Training

Full Time/ Part Time

Assessment Method

For this course, you will be assessed based on the following assessment methods.

• Simulated Performance
• Oral Questioning

Entry Requirements

Primary Education

Funding Validity Period

01-Jun-19 To 27-Nov-24

SkillsFuture Credit (SFC) Eligible: Yes

All Singaporeans aged 25 and above can use their S$500 SkillsFuture Credit from the government to pay for the approved skills-related courses.

For more information, visit the SkillsFuture Credit Website (https://www.skillsfuture.sg/credit)