The unit covers the basic knowledge and skills required in maintaining good personal grooming and hygiene standards. This also includes improving interaction with customers, clients, as well as providing quality service delivery; contextualized for tray return workers in food shops, canteens and coffee shops.
At the end of the course, the learners will be able to:
Observe good personal grooming, proper hygiene standards and display of positive image.
Maintain good interpersonal relationship and proper communication with customers.
Practise good service delivery.
Who Should Attend
For new entrants into the environmental services industry.
Those currently working in the environmental services industry and would like to upgrade their skills.
Total Hours :10 Hours
Training Hours: 7 Hours
Assessment Hours: 1 Hours
E-Learning Hours: 2 Hours
Mode of Delivery
Lectures, Demonstrations, Practice Sessions & E-Learning
Mode of Training
Full Time/ Part Time
For this course, you will be assessed based on the following assessment methods.
Funding Validity Period
01-Jun-19 To 27-Nov-22
SkillsFuture Credit (SFC) Eligible: Yes
All Singaporeans aged 25 and above can use their S$500 SkillsFuture Credit from the government to pay for the approved skills-related courses.
Please DO NOT attend the training session if any of the following applies to you:
a) Having difficulty in breathing, fever, runny nose, sore throat, cough, and/or a loss of
sense of smell. If you have any of these, please visit a Public Health Preparedness Clinic
(PHPC) immediately, or
b) Have been issued a Quarantine Order/Home Quarantine Order (QO /HQO) by the Ministry of Health.